Support for all. 🫶

If you’re looking for help, then you’re in the right place. Check out our most common troubleshooting tips below.

For all business enquiries, please reach out using our contact form.

asked questions

For all business enquiries, please reach out using our contact form.

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What can I expect from BoxPlay’s courses?

Where does the learning come from?

Why is the knowledge retention better with BoxPlay?

Can I buy the courses for my team?

Do you offer any courses as a series?

Can you do the courses on mobile and laptop?

Account & Course Access

How do I access my course and course dashboard?

I haven't received a confirmation email to activate my account, what do I do?

When I try and register for an account, it says that the email address is already in use. What do I do?

Has my activation link expired?

How long do I have access to my courses?

I don’t see any courses on my dashboard.

Do you offer refunds?

I am having some problems with video or audio when accessing the course.

I would like to be removed from the platform and delete my account.

Certificates & Accreditation

I have completed my course but I haven’t received my certificate.

How do I share my certificate on LinkedIn?

Will I receive any accreditation for completing these courses?



Contact us now...

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This form is for business inquiries only. If you have an issue with setting up your account or require help, please visit our support page or email
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