Contact us now...

Fill in your details and we will be in touch!
This form is for business inquiries only. If you have an issue with setting up your account or require help, please visit our support page or email
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Bring a new mindset to your organization

Our courses will provide your team with the skills most needed in today’s workplace. How do we know? Because the learning is overseen and validated by top neuroscientists and psychologists.

Close the skills gap

Equip your team with the skills and mindset they need to thrive in a new age of working.

Tailored learning

Bundles can be customized to meet your team’s specific needs.

Gaining new insights

Team engagement and progress can be tracked and reported.

Book an intro

Questions about BoxPlay courses for teams? Schedule a call with one of our expert advisors.

Download brochure

Want to know more about our courses?

Download brochure

Want more information on active listening for teams? Download our brochure.

CQ: The New IQ presents

How to be an effective communicator

Explore the benefits of active listening and gain the skills to successfully communicate in your personal and professional life.

Buy $69


Buy $69


Watch demo

Become an active <ns-style>listener<ns-style>.

Distinguish between the different types of listening, and learn why active listening is critical for effective communication.

Problem solve for success

Become more analytical in all of your daily interactions, improve retention, and accelerate problem solving.

Nail conflict resolution

Navigate misunderstandings more thoughtfully as you discern what challenges the other person may be facing.

Boost confidence

Recognize how exchanging meaningful feedback in your working relationships can directly improve team productivity.


What you'll learn

4 Modules     •     9 Videos     •     1 Quiz     •     1 Exam

Master the art of listening

Understand the importance of active listening and the other three basic listening types.

Spot your patterns

Identify the key characteristics of passive, competitive and selective listening, and eliminate these habits to become a more active listener.

Improve your approach

Prepare for conversations or meetings to encourage more active listening in yourself and in others.

What you'll learn

What's included

4 Modules     •     9 Videos     •     1 Quiz     •     1 Exam

Approx. 2 Hours of engaging content; video, illustration, infographics, & expert insights.

Online & self paced course, with access to all materials available for an entire year.

English language based course with WCAG Level AA accessibility.

2 CPE/CPD credits recognized by international bodies, including NASBA.

Ongoing dialogue recaps, knowledge checks, and a final online exam to assess your understanding.

What's included

Meet the experts

4 Modules     •     9 Videos     •     1 Quiz     •     1 Exam

Clare Munn

Creator & Author of CQ

Clare is an Emmy-award winning producer, media and communication expert who launched CQ at TED Women 2011.

Dr. Roy Sugarman

Chief Neuroscientist

Google, LA Galaxy and the US military are among the clients who have benefited from Roy’s application of neuroscience towards peak performance.

Anna Zucchi

Clinical Psychologist

Anna applies her experience in behavioural techniques directly to BoxPlay’s proprietary learning methodologies and products.

Meet the experts


Active Listening immediately saved me and my sales teams time, frustration and stress.

Keri Hawkins

Head of Training

Alto Pharmacy

I’ve taken many courses over the years and this has been the best by far. Love it and I keep practicing!

Milena Marinova

Leading AI Expert

Active Listening has completely changed the way I have conversations. It has transformed my life.

Peia Douglas


University of St Andrews


Trusted by:

Trusted by:

What is CQ: Communication Quotient™?

Based on cutting-edge psychology, neuroscience and communication research, CQ: Communication Quotient™ bridges the gap between intelligence and emotion.


A closer look at the course content



Module 1

About CQ: Communication Quotient™


Learn about the CQ: Communication Quotient™ methodology and why it is so important to becoming a better communicator.

1 Video

5+ Supporting visuals

Module 2

Introduction to Active Listening


Learn what is meant by "active listening" and how people can improve their listening skills.

1 Video

1 Quiz

25+ Supporting visuals

Module 3

Passive, Competitive & Selective Listening


Take a deeper look at the definition and characteristics of passive, competitive and selective listening, and how to avoid them.

3 Videos

3 Knowledge checks

40+ Supporting visuals

Module 4

The Components of Active Listening


Take a deeper look at the characteristics of active listening, and explore some strategies that can help make you a more active listener.

4 Videos

4 Knowledge checks

30+ Supporting visuals


Activity, Exam & Resources

Test your knowledge with a final online exam to complete the course and earn your final certificate and LinkedIn badge. Download the syllabus, a glossary, and ongoing activities to inspire life-long practice.



Format - Online | Field of Study - Communications and marketing   |   Level & Prerequisite - Basic; None   |   CPE Credit(s) - 2

Authors - Clare Munn, Anna Zucchi, Xiaoqing Wang | Availability - 1 year   |   Complaints - Please see our terms and conditions page   

Refund and Cancellation Policy - Please refer to our agreement terms

Important notice regarding CPE Credit

asked questions

Have more questions? Visit our support page or contact

What can I expect from BoxPlay’s courses?

Where does the learning come from?

Why is the knowledge retention better with BoxPlay?

Can I buy the courses for my team?

Will taking this course earn me any qualifications?

An original BoxPlay production

Pinar Ögün
Edward Akrout
Created and Directed by
Clare Munn
Ludovica Musumeci
Creative Directors
Elisabetta Zucchi
Xiaoqing (Ching) Wang
Chris Svensson
Louise French
Fred Saunders
Brian Levenson
Lesson Editor
Simon Nagel
Chief of Learning
Alasdair Munn
Chief Neuroscientist
Dr. Roy Sugarman
Clinical Psychologist
Anna Zucchi
CQ Author/Communication Expert
Clare Munn