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Hear more, miss less, lead better
Master the listening habits that uncover hidden insights, defuse conflict, and speed up decisions, for yourself or your whole team.
80min core content
Ongoing content & practice
Become a
active listener
Solve problems in real time
Catch key details the first time, cut re-work, and shrink decision cycles.
Nail conflict resolution
Surface root causes fast and guide the room to common ground.
Lead with confidence
Create a culture where feedback sticks and productivity climbs.
What you'll learn
Learn
Watch
Interact
Practice
An immersive, story-led course
With video, illustration, infographics, and expert insights.
Fresh content added regularly
Designed to match your learning style and keep skills sharp.
Flexible, accessible learning
Audio-enabled, mobile-friendly, and WCAG AA compliant.
Meet the experts
Learn
Watch
Interact
Practice
Clare Munn
CEO BoxPlay, Creator & Author of CQ
Clare is an Emmy-award and Oscar-nominated producer and communication expert who coined the term “CQ” at TED Women 2011.
Roy Sugarman
Chief Neuroscientist
Google, LA Galaxy and the US military are among the clients who have benefited from Roy’s application of neuroscience towards peak performance.
Anna Zucchi
Clinical Psychologist
Anna applies her experience in behavioural techniques directly to BoxPlay’s proprietary learning methodologies and products.
Three essential skills. One powerful toolkit.
Part of the CQ Channel:
Active Listening, Critical Thinking and Negotiation make up your CQ channel, bringing together three core communication skills in a dynamic, evolving space designed for how we learn and work today.
CQ Critical Thinking
CQ Negotiation
What's inside
Active Listening?
Courses that build real skills
Three immersive, story-led courses including quizzes, knowledge checks with a bonus introductory module on the fundamentals of CQ: Communication Quotient™.
Learning that evolves with you
New videos, articles, and reflections added regularly, along with interactive tools and self-assessments to apply your skills.
Formats that fit life on-the-go
Audio-enabled lessons for hands-free learning. Learn wherever you are, on desktop, tablet, or mobile.
Core Lesson
1
Introduction to CQ Active Listening™
Learn what is meant by “active listening” and how people can improve their listening skills.
2
Passive Listening
Take a deeper look at the definition and characteristics of passive listening and how to avoid them.
3
Competitive Listening
Take a deeper look at the definition and characteristics of competitive listening and how to avoid them.
4
Selective Listening
Take a deeper look at the definition and characteristics of selective listening and how to avoid them.
5
The Components of CQ Active Listening™
Take a deeper look at the characteristics of active listening, and explore some strategies that can help make you a more active listener.
Exam
Final Exam & Summary
Test your knowledge of the course.
Frequently
asked questions
Have more questions? Get in touch.
How does Active Listening fit into the CQ Channel?
Active Listening is one of the three foundational skill courses in the CQ channel, alongside Critical Thinking and Negotiation. Master it first, then layer in Critical Thinking and Negotiation to complete your Communication Quotient™ skill-stack.
Can I take Active Listening on its own?
The course lives inside the CQ channel subscription. You’re free to focus solely on Active Listening, but your plan also unlocks access to the complete library including other courses and a growing range of bite-sized content like podcasts, tools, and curated reading.
Is this just for individuals, or can teams join too?
Like all of BoxPlay, the Active Listening course is for you and your team. We are an all-in-one platform with two paths: a self-serve journey for individual professionals, and a high-touch, customizable experience for teams and organizations. We recommend starting on your own with a free trial. Then when you’re ready, scale up by bringing your whole team on board.
How long is the Active Listening course?
80 minutes of core content is broken into 1-to-5-minute micro-modules. Most people finish within a week, then dip into fresh cases released each month to keep skills razor-sharp.
Can I earn a badge for Active Listening?
Yes. Finish the course to receive a verified, shareable digital badge, ideal for LinkedIn or your CV. Stack all three course badges to unlock the CQ certificate.
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